02 6884 1190 dubbovet@apiam.com.au

Our Team

Our friendly team of Vets, Vet Nurses, Receptionists, Technicians and Administration staff are experienced and dedicated to providing excellence in veterinary care for our clients and their animals. 

Dr Miguel Mervin Pajate

Dr Miguel Mervin Pajate


Mervin was born in Cabamatuan City Nueva Ecija, Philippines. Whilst growing up in the Philippines Mervin was inspired to study veterinary science to become a “dog doctor” after witnessing the ravages of infectious disease such as parvovirus, distemper and rabies.

He graduated with a Doctor of Veterinary Medicine from De Lasalle-Araneta University and then spent 7 years in the poultry and swine industries. In 1999, he was awarded a scholarship from AUSAid to study in Australia. He did postgraduate work at James Cook University, North Queensland and earned a Masters in Tropical Veterinary Science.

After another 6 years in the Philippines working in the agricultural sector and offering some small animal services at times as well, he returned to Australia and began the long road to gaining accreditation for his degree in Australia. After 5 years of studying hard at night whilst working and then managing a piggery during the day, he passed the Australian Exam for foreign Veterinarians.

In 2014, Mervin joined the team at Dubbo Veterinary Hospital with a strong interest in small animal medicine and surgery. He is relishing the opportunity to finally become a “dog doctor” and he and his family love living in the city of Dubbo.

Dr Lydia Herbert

Dr Lydia Herbert


Lydia was raised on a beef and sheep property near Forbes, NSW, fostering her love for all things livestock from an early age. She graduated from the School of Veterinary Science at Charles Sturt University in 2015 with Honours. Her Honours thesis investigated the effect of late gestational nutrition on ewe behaviour and lamb survival.

Lydia has worked in mixed practice across rural NSW for the last three years with a special interest in small animal medicine and ruminant reproduction, the latter of which brings her to Dubbo to further her passion in this area. 

In her spare time, Lydia breeds and shows Australian Stock Horses and Poll Dorsets with her studs based on the family property in Eugowra. She is also extremely passionate about the NSW Country Shows movement and encouraging other young people to get involved in their local show.

She can often be found at a show most weekends, with the highlight each year being Sydney Royal Easter Show, where she supervises the judging competitions. 

Ashley McKittrick

Ashley McKittrick

Veterinary Nurse 

Ashley completed a Certificate II in Animal Studies through TAFE NSW in July 2014 whilst attending work experience at the local RSPCA Shelter. She then completed the Certificate IV in Veterinary Nursing in December 2015 enjoying work experience at Dubbo Veterinary Hospital during her studies.

In July 2015 Ashley was offered a full-time position at Dubbo Veterinary Hospital and has been a valued team member since then. Ashley loves all areas of vet nursing and is always up for a challenge and to try her hand at something new.

Keen to further her knowledge and skills, Ashley has completed distance-learning courses in Anaesthesia in Small Animal Practice, Emergency Medicine in Small Animal Practice, Venoms & Toxins in Small Animal Practice and Reproduction in Small Animal Practice.

Outside of work Ashley plays both indoor & outdoor netball and enjoys fitness classes.

Tamara Virtue

Tamara Virtue

Veterinary Nurse 

Tamara recently moved to Dubbo and joined the Dubbo Veterinary Hospital team. Prior to moving to Dubbo Tamara was employed as a Veterinary Nurse at a mixed practice in Forbes, a position she held for 15 years.

Her Veterinary Nurse career started in 2002 with weekly high school work experience. This early opportunity opened her eyes to becoming a Veterinary Nurse. Tamara loved the challenges that were thrown her way and in 2011 she completed her Certificate 4 in veterinary nursing.

Tamara has a passion for neonates, emergency & clinical nursing as well as dog behaviour. Keen to further her knowledge she dedicates time to reading veterinary and veterinary nursing article whoever possible.

Outside of work Tamara enjoys spending time with her husband and 2 children, and also enjoys participating in dog sports especially agility with her stumpy tail cattle dogs. She looks forward to getting to know the people of Dubbo and their animal companions.

Meg Mills

Meg Mills

Veterinary Nurse 

Meg grew up on a farm and was always around animals which developed her love for them today. During high school Meg was part of the School’s Cattle Show Team for many years.

In 2016 Meg commenced her pathway to becoming a veterinary nurse, receiving the Statement of Attainment for Introduction to Animal Care Nursing  in 2017. She then undertook the Certificate IV Veterinary Nursing, graduating in December 2018. During the Certificate IV Course Meg completed work placement at Dubbo Veterinary Hospital. Upon graduation Meg was offered a position at Dubbo Veterinary Hospital as a vet nurse.  

Meg is keen to further her knowledge seeking both new educational and career opportunities including the introduction of grooming services at Dubbo Veterinary Hospital.

In her spare time Meg enjoys horse riding for both pleasure and endurance. She also likes to spend time with her cattle dogs and cavaliers, as well as drawing and painting which she sometimes enters at the Dubbo Agricultural Show.

Dubbo Veterinary Hospital
(Don Crosby Veterinary Surgeons)
  • Monday – Friday 8.30 am – 6.00 pm
  • Saturday 8.30 am – 12 noon
  • Telephone: 02 6884 1190
  • Email: dubbovet@apiam.com.au
  • AH Emergency: 02 6884 1190
Privacy Statement

Privacy Policy 
Apiam Animal Health Limited ACN 604 961 024 

Apiam Animal Health Limited and each of its subsidiaries ('Apiam', ‘our’, 'we' or 'us') take your privacy and security very seriously. We respect your rights to privacy under the Privacy Act 1988 (Cth) (“Act”) and we comply with all of the Act’s requirements in respect of the collection, management and disclosure of your personal information. This policy relates only to the personal information management practices of Apiam. Personal information means information which identifies you as an individual, or from which your identity can reasonably be ascertained. This Policy describes how we collect, store, use and disclose personal information and also explains your rights to access and correct that information or make a complaint about our handling of our personal information (regardless of the form of the information and whether the information is true or not). This policy does not relate to personal information held about current or former employees of Apiam.

We only collect personal information if it is necessary for one of our functions or activities. The type of personal information we collect will depend on the reason for collection. Generally, the types of personal information we collect will include name, contact details and records of communication with us.In addition, we collect information relating to:
Veterinary clients and/or retail customers

  • information about your pet or animal ownership details; insurance details (if applicable) for the treatment of your pet or animal;
  • details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries;
  • marketing preferences, including the type of marketing materials you wish to receive and the method of delivery (email, SMS, direct mail, or other);
  • responses to customer satisfaction, service development, quality control and research surveys and similar activities;
  • any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence, through our representatives or otherwise; and information you provide to us through our customer surveys or visits by our representatives from time to time.
  • We may also be required to collect your personal information under State and Territory veterinary surgeons’ legislation.

Job applicants

  • employment and academic histories and the names of referees. We will collect this information directly from organisations that provide recruitment related services to us, and from third parties who provide job applications with professional or personal references.
    We will also collect information, including names and contact details, about:
  • people involved in or through organisation that we support;
  • our suppliers (this information is collected for business-related purposes but contains some limited personal information such as contact details of the people that we liaise with);
  • people who correspond with us, including through our website, in which case we may keep a copy of that correspondence and relevant contact details; and
  • people who request information updates about us through our mailing list.

To improve your experience on our website, we may use ‘cookies’. Cookies are an industry-standard and most major websites use them. A cookie is a small text file that our site may place on our computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the website. Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. Our website uses Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. By using our websites, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy: https://policies.google.com/privacy. 

Where it is reasonable and practicable to do so, we collect personal information directly from you when you correspond or register your details with us, when you present your pet or animal for treatment at one of our clinics or provide feedback to us. Depending on the nature of our interaction with you, we may collect personal information from third parties – for example, information about job applications is collected in manner set out above; where new veterinary practices join the Apiam group and from organisations with whom we have an affiliation. Apiam may also collect personal information about individual veterinary surgeons (for example where other veterinary surgeons are also involved in the care of an animal), contractors and other individuals who interact with us. This information is generally collected for administration and management purposes. We hold personal information in hard copy (paper) or electronic form. If you provide information to us electronically, we retain this information in our computer systems and databases. Information held in electronic form is generally held on servers controlled by Apiam or on servers controlled by third parties under contractual arrangement with Apiam in Australia. Apiam uses physical security, password protection and other measures to ensure that personal information stored in electronic form is protected from misuse, interference and loss; and from unauthorised access, modification and disclosure. Personal information collected in hard copy (paper) form may be converted to electronic form. Information held in paper-based form is generally securely stored at our veterinary clinics, or our head office. Apiam uses physical security and other measures to ensure that personal information in hard copy form is protected from misuse, interference and loss; and from unauthorised access, modification and disclosure.

We may use personal information for the primary purpose for which it is collected (e.g. the provision of our veterinary services) or for purposes related to the primary purpose where it would be reasonably expected that we would use the information in such a way, or in other limited circumstances as set out in the Privacy Act 1988 (Privacy Act). We collect, hold and use your personal information to:

  • to provide safe and effective veterinary care to your pet or animal;
  • to provide products and services to you and to send communications requested by you;
  • to answer enquiries and provide information or advice about existing and new products or services;
  • to communicate with you about upcoming appointments, health checks, vaccination schedules and other related veterinary care matters;
  • ▪ to manage, monitor, plan and evaluate our services;
  • for safety and quality assurance and improvement activities;
  • for testing and maintenance of information technology systems;
  • for product and service development, quality control and research to improve the way Apiam and its service provides provide products and services to us and you;
  • to seek your feedback in relation to customer satisfaction and our relationship with you and perform research and statistical analysis using such feedback;
  • to correspond with people who have contacted us, and deal with feedback;
  • to recruit and assess potential employees;
  • for marketing (including direct marketing), planning, product or service development, quality control and research purposes of Apiam and its related bodies corporate;
  • to maintain and update our records;
  • to comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority of any country;
  • to answer your questions, provide you with information or advice (including general pet health advice) or consider and respond to requests or complaints made by you.

We may not disclose personal information to third parties unless we are permitted to do so by law or we have obtained consent to do so. We may disclose personal information for the primary purpose for which it is collected or for purposes related to the primary purpose where it would be reasonably be expected that we would use the information in such a way. Third parties we may disclose personal information to include:

  • Veterinary care professionals (for example, veterinary pathologists) in the course of the provision of veterinary care to your pet or animal (where this is consistent with our veterinary surgeons' legal and professional obligations);
  • Data analysts, IT service providers and our advisors including our professional advisors (including legal and financial advisors);
  • Financial institutions involved with administering billing (including administration of insurance and other third-party payment arrangements) and debt recovery; and
  • Government agencies.
  • We take steps to ensure that our service providers are obliged to protect the privacy and security of personal information and use it only for the purpose for which it is disclosed.

Unless we have your consent, or an exception under the Australian Privacy Principles applies, we will only disclose your personal information to overseas recipients where we have taken reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your personal information. We may use cloud computing services or data storage located overseas in which case information may be stored, under our control, on computer servers located outside of Australia.
You can request access to your personal information held by us, or request that it be corrected, by contacting us at the address below.Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal. If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request that we amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment then we will add a note to the personal information stating that you disagree with it.

Apiam take reasonable steps to destroy or permanently de-identify your personal information where it is no longer required. Personal information which forms part of our veterinary surgeons' treatment records must be maintained in accordance with legislative and professional requirements.

If you have any questions or concerns about this Privacy Policy or how your personal information has been handled by Apiam, you may contact us at any time. The contact details for the Apiam Privacy Officer are set out below under 'Contacting Us'. We will consider and respond to your complaint within a reasonable period. If you are not satisfied with our response to a complaint, or you consider that Apiam may have breached the Australian Privacy Principles or the Privacy Act, you are entitled to make a complaint to the Office of the Australian Information Commissioner. The Office of the Australian Information Commissioner can be contacted by telephone on 1300 363 992. Full contact details for the Office of the Australian Information Commissioner can be found online at www.oaic.gov.au.

We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to the web site. Any updated versions of this privacy policy will be posted on our website and will be effective upon posting. Please review it regularly.

You may contact us in relation to this Privacy Policy or your personal information as follows:

  • Call us: (03) 5445 5999
  • Email: privacy*apiam.com.au
  • In Writing: The Privacy Officer – Apiam, PO Box 2388, Bendigo DC, Vic 3554


327 Darling Street NSW 2830



Dubbo Veterinary Hospital

Send a Message